Borderlines
Stay updated on the latest insights from our health plan member experts.
Why Tobacco Cessation Support Belongs in the Quality Conversation
Discover why tobacco cessation support is essential to quality strategy and how 86Borders helps health plans close TSC-E care gaps through human-first member engagement.
Engagement Isn’t Contact. It’s Completion.
Member engagement isn’t about making contact—it’s about completing care. Learn why trust, follow-through, and support drive better health outcomes.
Why One-and-Done Outreach Could Be Failing Health Plans
Learn why one-and-done outreach often fails health plans and how continuous member engagement improves outcomes, reduces costs, and increases ROI.
An “Empathy First” Approach to Chronic Illness Among Vulnerable Populations
Discover how 86Borders’ empathy-first approach helps vulnerable populations overcome barriers to care and improve life-changing health outcomes.
Why DSF-E Requires More Than Screening
DSF-E success requires more than depression screening. Learn why coordinated follow-up improves HEDIS performance, member access, and outcomes.
What If Members Aren’t Hard to Reach?
AHIP26 recap: Healthcare leaders shifted from big ideas to real-world execution, focusing on affordability, AI, member engagement, data, and outcomes.
AHIP26 Recap: Less “What If?” and More “How?”
AHIP26 recap: Healthcare leaders shifted from big ideas to real-world execution, focusing on affordability, AI, member engagement, data, and outcomes.
The Role of Technology in Addressing Health Equity, Accessibility, and Digital Literacy Among Diverse Patient Populations
Lauren Barca, VP of Quality at 86Borders shares her thoughts on what role technology plays in addressing health equity, accessibility, and digital literacy among diverse patient populations
Improving the Patient Experience Across Access, Communication, and Continuity of Care
Dan McDonald, Co-Founder and CEO at 86Borders shares his insights on how health IT solutions are improving the patient experience across access, communication, and continuity of care.
Why member engagement determines whether coverage turns into care
Lauren Barca shares her viewpoints in a new article for Chief Healthcare Executive titled “Why member engagement determines whether coverage turns into care.”