Dan McDonald share’s his thoughts on how direct-to-consumer healthcare models impact care continuity, clinical quality, and provider workflows from a health IT perspective in this new article for Healthcare IT Today.
Author Archive: Dan McDonald, CEO
Engagement Isn’t Contact. It’s Completion.
Member engagement isn’t about making contact—it’s about completing care. Learn why trust, follow-through, and support drive better health outcomes.
AHIP26 Recap: Less “What If?” and More “How?”
AHIP26 recap: Healthcare leaders shifted from big ideas to real-world execution, focusing on affordability, AI, member engagement, data, and outcomes.
Improving the Patient Experience Across Access, Communication, and Continuity of Care
Dan McDonald, Co-Founder and CEO at 86Borders shares his insights on how health IT solutions are improving the patient experience across access, communication, and continuity of care.
The Role of Technology in Aligning Payer and Provider Goals Around Value-Based Care and Quality Measurement
Dan McDonald, Co-Founder and CEO at 86Borders shares his thoughts on technologies that are helpful in aligning payer and provider goals around value-based care and quality measurement in this new article on Healthcare IT Today.
Health Data Management: Engagement Should Be Defined by Follow-Through
Health Data Management spoke with Dan McDonald, CEO, 86Borders about the shift from measuring outreach activity to focusing on whether members actually follow through on care.
Fostering Meaningful Health Plan Engagement with Dan McDonald
Explore how to drive meaningful health plan engagement as Michael speaks with 86Borders CEO Dan McDonald from HIMSS Las Vegas—covering member connection, human-centered outreach, and measuring real success.
Tech Designed with Patients: Dan McDonald
Barbara Lewis, PhD, MBA interviews Dan McDonald, CEO and co-founder of 86Borders, on how member conversations and local outreach drive improvements to the ConnectAllCare platform and break down barriers to care for vulnerable health plan members.
Personal Touch Drives More Meaningful Member Engagement than Tech-Only
In this MedCity News article, Dan McDonald explains why healthcare member engagement works best when personal, trust-based outreach is paired with technology, helping close care gaps, address social needs, and improve quality and retention.
Healthcare Workforce – 2026 Health IT Predictions
Our very own Dan McDonald shares his thoughts on healthcare Workforce predictions and how 2026 will be the year healthcare remembers that nothing works without people. Read his full contribution here in Healthcare IT Today.







